Jude

We love hearing from our community! Our CX team is here to support you from 8am - 8pm in your local time zone.      Reach us by email at: Danielle@atyourdoordelivery.com   Reach us by text at: 650 ...

If you added a tip for your delivery person in the app, your order total will include your tip amount. Tipping is never required, but you can add a tip as an extra way to thank your delivery person...

You can order multiple items from the same merchant, but you cannot order from multiple merchants in the same order.However, if you do want items from multiple merchants, once you place your order,...

CAN I PLACE AN ORDER AT A VENUE?When you're at select stadiums, airports, or music venues you can place pickup orders from merchants within your location. To see if pickup is available, open your a...

There are 3 delivery options for receiving your order:1. Leave at door - Your order will be left at your door.2. Meet at door - The delivery person will meet you at your door.3. Pick up outside - Y...

Any tip made in-app, on our website, or through your emailed trip receipt will be charged to the same payment method you initially selected. This does not include vouchers. Vouchers from businesses...

When an order is completed, a receipt is sent to the email address on your account. If you aren't receiving receipts, check the spam or junk folder of your email address associated with your accoun...

You can update your name, email, phone number, and profile picture in your app:1. Tap "Account" at the bottom of the screen2. Tap "View Account", then tap "Edit account" by your name at the top3. T...

If you forgot your password, the fastest way to reset it is by selecting "Request a link to reset your password" below.After entering the email address associated with your account, you'll receive ...

If you need to change the payment method for an order that was already delivered, share the brand and last 4 digits of your preferred credit card below. We can't switch payment for orders that have...